Academic Matters
Timely issuance of duplicate mark-sheets, transfer certificates, conduct certificates, or other examination-related matters.
UGC GUIDELINES
Grievance Redressal Cell
UGC-mandated cell that addresses student grievances, ensures transparency in admissions, and prevents unfair practices.
ABOUT THE CELL
A confidential mechanism to address students' grievances and uphold fairness.
In alignment with the guidelines set by the University Grants Commission, New Delhi, the College has established a Grievance Redressal Cell. This cell provides a mechanism for addressing students' grievances, ensuring transparency in admission processes, and preventing unfair practices. The cell's primary function is to examine complaints lodged by students and assess their validity. Additionally, the Grievance Cell is empowered to handle harassment cases.
Students with genuine grievances can approach department members in person or consult with the officer in charge of the Grievance Redressal Cell. If personal appearance is not feasible, grievances can be submitted in writing via the letterbox/suggestion box located in the Administrative Block or sent through email to the officer in charge of the Student's Grievance Cell.
OBJECTIVE
Foster a responsive, accountable, harmonious educational environment.
- Uphold the dignity of the College by ensuring a strife-free atmosphere through promoting cordial relationships between students, and between students and teachers.
- Encourage students to express their grievances freely and frankly, without fear of victimization.
- Provide a Suggestion/Complaint Box in front of the Administrative Block for anonymous submissions of grievances and suggestions for improving academics and administration.
- Advise students to respect each other's rights and dignity and show restraint and patience in conflict situations.
- Discourage students from inciting others against peers, teachers, and the College administration.
- Encourage staff to be affectionate and non-vindictive towards students.
- Enforce strict prohibition of ragging within and outside the institution and ensure any violations are reported to the principal immediately.
SCOPE
Written grievances accepted in three areas.
Financial Matters
Issues related to dues and payments for various items from the library, hostels, etc.
Other Matters
Sanitation conditions, food preparation, transport availability, victimization by teachers, etc.
FUNCTIONS
How the cell operates.
- Attend to cases promptly upon receiving written grievances from students.
- Formally review all cases and take appropriate action as per Management policy.
- Report to the authorities about the cases attended to and any pending cases requiring higher authority direction and guidance.
PROCEDURE
How to lodge a complaint.
- 1Students are encouraged to submit their grievances in writing or use the format available in the administrative department and drop it in the designated boxes.
- 2The Grievance Cell will act on cases forwarded with the necessary documents.
- 3The Grievance Cell will ensure that grievances are resolved within the stipulated time limit provided by the cell.
You can also register complaints at: grievanceredressalcommittee@iamr.ac.in
COMMITTEE MEMBERS
Grievance Appeal and Redressal Committee.
| Sl. No. | Name | Nominated as |
|---|---|---|
| 1 | Dr. Vikas Sarawat | Convener |
| 2 | Dr. Megha Kansal | Member |
| 3 | Ms. Surbhi Roy | Member |
| 4 | Dr. Veenus Tyagi | Member |
| 5 | Dr. Deepak Sharma | Member |